Transform your service delivery by transitioning from manual, email-based processes to structured, automated Ivanti Request Offerings and integration with third party platforms (i.e. Jira). This session demonstrates how to standardize requests and reduce administrative overhead. Key Takeaways • Automate Processes: Eliminate manual email and paper-based request systems. • Reduce IT Workload: Lower administrative burdens through automated workflows. • Optimize Resources: Shift engineering talent away from repetitive manual fulfillment tasks. • Boost Productivity: Standardize service delivery to accelerate turnaround times. • Enhance Experience: Drive end-user satisfaction via intuitive self-service portals.
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